www.extremerestraints.com
Grade: B-
Review Summary:
Clearly, Extreme Restraints knows the fetish/bondage/BDSM market and community. And although their focus is on that specific niche, they still do a great job at providing a wide range of sex toy products. Customers can find basic sex toys amongst the bondage items, however the website is quite obviously marketed towards and favors the fetish niche. Within this context, the site is organized well, and is easy to navigate. It has various useful features, and with the inclusion of a links page, information on events, product guides, and a regularly updated blog, this website provides an active community vibe. The individual product information is basic at best, however there are usually helpful customer comments and reviews. It is noticeable, however, that the majority of customer reviews are 4 to 5 (out of 5) stars. In comparison to product reviews on many other websites, this is a relatively high average, and therefore should be taken into account when using these reviews to determine whether or not to make a purchase. That being said, the reviews and also the customer testimonials attest to the great job Extreme Restraints does at providing quality products on a quality website.
Pros: Extreme Rewards Program (5% credit for every purchase made), easy site navigation, great product guides, lots of bargain items, and an annual drawing for a $1,000 shopping spree, extensive list of categories, regularly updated blog, extensive list of links/resources, daily specials
Cons: Not much product information, shipping is above average for orders over $40, no “most popular items” category, website layout is limited to only the fetish/bondage niche, no refunds/exchanges on items deemed a “health risk”, two non-working links (Kink Pay Per View, and New Gallery)
Criteria used to calculate grade (see more info on our grading system here):
Quantity of products = 9
Variety of categories = 9
Product information = 7
Frequent new product releases = 8
Prices/value = 8
Website navigation/ease of use = 9
Useful features = 8
Delivery/shipping policies = 9
Customer service/tech support = 8
Return policies = 7
TOTAL = 82 (B-)
Item Categories Available: Adult books (fetish only), adult DVDs, Adult video on demand/pay per view, BDSM/bondage, brand name products, budget/bargain items, condoms, costumes, edible treats, erotic music, gay sex toys, jewelry, lesbian sex toys, lingerie, lubes/lotions/candles, novelties/gifts/games, sex toys for couples, sex toys for men, sex toys for women, electrosex gear, fucking machines, chastity machines, enema supplies, sex furniture, medical toys
Website Features: Items refundable if defective, event information, blog, confidentiality/privacy policy, discreet billing and shipping, how to guides/information/education, international shipping, live customer service, newsletter, blog RSS, online order tracking, regular promotions (including daily specials), reviews (customer), search functions, security/SSL, shipping rates available, wishlists, Extreme Rewards Program (5% credit for every purchase made), Extreme Dating/personals, FAQs, customer testimonials, links page, “In The Press” page
Shipping Options: UPS, USPS
Payment Options: Visa, Mastercard, American Express, check, money orders, Gift Vouchers
