www.adultemart.com
Grade: B+

Review Summary: For a site as complex as it is, Adult eMart is actually quite easy to navigate and understand. And even though this site has a major emphasis on adult DVDs, adult video on demand and/or porn stars, it has a very nice section devoted to adult sex toys. The search functions are top-notch, as is the product information. The number of menu sub-categories is huge, which reflects the extensive and well-organized list of products available. All in all, Adult eMart is a great website to learn about and buy adult sex toys online, especially for those that are also interested in adult DVDs and/or adult video on demand. Very few online stores are able to provide a good resource for both movies and toys on the same website, so Adult eMart has reason to be proud of it’s accomplishment in doing just that.

Pros: Detailed and customizable search functions, great selection of unique novelty items, pre-assembled “love kits” which provide several items within a certain theme, “First Time Shoppers” page

Cons: No articles, blog or forum, the main pages are very visually busy, the product reviews are limited to one review which is obtained from another industry source, Customer Service hours are not posted

Criteria used to calculate grade: (see more info on our grading system here.):
Quantity of products = 9
Variety of categories = 9
Product information = 8
Frequent new product releases = 8
Prices/value = 9
Website navigation/ease of use = 9
Useful features = 8
Delivery/shipping = 9
Customer service/tech support = 9
Return policies = 9
TOTAL = 87 (B+)

Item Categories Available: adult books, adult DVDs, adult video on demand, bachelorette party items, BDSM/bondage, brand name products, budget/bargain items, condoms, costumes, edible treats, gay sex toys, jewelry, lesbian sex toys, lingerie, lubes/lotions/candles, novelties/gifts/games, sex toys for couples, sex toys for men, sex toys from women, storage, sexy clothing, love kits, porn star mall and directory

Website Features: items refundable if unopened, defective or incorrect, confidentiality/privacy policy, discreet billing and shipping, “how to” guides and information, international shipping, live customer service, merchant pays for return shipping on defective items, newsletter/e-mail list/RSS feeds, online order tracking, regular promotions/deals/sales, reviews, search functions, security/SSL, shipping rates available, wishlists

Shipping Options: standard (3-7 business days), standard with tracking, expedited three-day, expedited second day

Payment Options: Visa, Mastercard, American Express, Discover

www.gamelink.com
Grade: C+



Review Summary: If this review was strictly for an adult movie website, the score for Gamelink would no doubt be higher. The adult DVD and adult Video On Demand products available are the highlight of this site, and the toys are more like an afterthought. And since this review is within the “Online Sex Toy Store” genre, there are some obvious areas requiring improvement. For example, searching for a toy is cumbersome, as it requires the user to click on “More search options” and select “toys” in the category. Even a quick look at this form will reveal that this website was (and is) made mainly for video buyers. Since the customer service and shipping policies, as well as the shipping rates, are very good, this would be a recommended site if a buyer was looking for a DVD, and maybe a toy along with it.

Pros: Reasonable shipping rates, huge selection of DVD’s and adult video on demand, live customer service, reasonable product prices, studio line toys (created by adult movie studios), “Good” rating at BizRate.com
Cons: Search function for toys is cumbersome, variety of categories is below average, website features are merely basic, many toys do not have any reviews, very minimal product information

Criteria used to calculate grade (see more info on our grading system here):
Quantity of products = 9
Variety of categories = 6
Product information = 5
Frequent new product releases = 8
Prices/value = 9
Website navigation/ease of use = 8
Useful features = 7
Delivery/Shipping = 9
Customer Service/Tech support = 9
Return Policies = 9
TOTAL = 79 (C+)

Item categories available: adult books, adult DVDs, adult video on demand, BDSM/bondage, brand name products, budget/bargain items, condoms, edible treats, gay sex toys, jewelry, lesbian sex toys, lingerie, lubes/lotions/candles, novelties/gifts/games, sex toys for couples, sex toys for men, sex toys for women

Website Features: Product exchanges available on defective or incorrect items, articles, confidentiality/privacy policy, discreet billing and shipping, international shipping, live customer service, online order tracking, regular promotions/deals/sales, customer reviews/ratings, shipping rates available, search function, security/SSL, discount club, e-mail coupons, ASCAP member

Shipping Options: USPS, UPS, Fed Ex

Payment Options: Visa, Mastercard, Discover, American Express, JBC, check, money order