www.adultemart.com
Grade: B+
Review Summary: For a site as complex as it is, Adult eMart is actually quite easy to navigate and understand. And even though this site has a major emphasis on adult DVDs, adult video on demand and/or porn stars, it has a very nice section devoted to adult sex toys. The search functions are top-notch, as is the product information. The number of menu sub-categories is huge, which reflects the extensive and well-organized list of products available. All in all, Adult eMart is a great website to learn about and buy adult sex toys online, especially for those that are also interested in adult DVDs and/or adult video on demand. Very few online stores are able to provide a good resource for both movies and toys on the same website, so Adult eMart has reason to be proud of it’s accomplishment in doing just that.
Pros: Detailed and customizable search functions, great selection of unique novelty items, pre-assembled “love kits” which provide several items within a certain theme, “First Time Shoppers” page
Cons: No articles, blog or forum, the main pages are very visually busy, the product reviews are limited to one review which is obtained from another industry source, Customer Service hours are not posted
Criteria used to calculate grade: (see more info on our grading system here.):
Quantity of products = 9
Variety of categories = 9
Product information = 8
Frequent new product releases = 8
Prices/value = 9
Website navigation/ease of use = 9
Useful features = 8
Delivery/shipping = 9
Customer service/tech support = 9
Return policies = 9
TOTAL = 87 (B+)
Item Categories Available: adult books, adult DVDs, adult video on demand, bachelorette party items, BDSM/bondage, brand name products, budget/bargain items, condoms, costumes, edible treats, gay sex toys, jewelry, lesbian sex toys, lingerie, lubes/lotions/candles, novelties/gifts/games, sex toys for couples, sex toys for men, sex toys from women, storage, sexy clothing, love kits, porn star mall and directory
Website Features: items refundable if unopened, defective or incorrect, confidentiality/privacy policy, discreet billing and shipping, “how to” guides and information, international shipping, live customer service, merchant pays for return shipping on defective items, newsletter/e-mail list/RSS feeds, online order tracking, regular promotions/deals/sales, reviews, search functions, security/SSL, shipping rates available, wishlists
Shipping Options: standard (3-7 business days), standard with tracking, expedited three-day, expedited second day
Payment Options: Visa, Mastercard, American Express, Discover