Review Summary: With two retail locations, Something Sexy Planet has certainly earned it’s expertise in the world of adult sex toys. The personality of the store is evident on the pages of the website, however it is obvious that the focus of the company is it’s retail stores first, and then it’s website. The site is simple, generally easy to navigate, and the variety of products available is surprisingly vast, given the modest number of total products. It is not lacking any of the essential ingredients of a good online sex toy store, and it provides some nice features, such as a customer service 800# and online customer service (although the hours are not posted on the website.) Overall, Something Sexy Planet provides the basics (in product and website options), and does so in a user-friendly format.

Pros: Bestsellers, sale, and latest arrivals lists on the main page, e-mail discounts including instant savings on first order, customer service 800# and online live help

Cons: Modest number of products, no product reviews or ratings, pre-checked addition of batteries to cart (when purchasing an item requiring batteries), no video on demand/pay per view

Criteria used to calculate grade: (see more info on our grading system here.):
Quantity of products = 6
Variety of categories = 9
Product information = 7
Frequent new product releases = 8
Prices/value = 7
Website navigation/ease of use = 7
Useful features = 7
Delivery/shipping = 7
Customer Service/Tech support = 8
Return policies = 8
TOTAL = 74 (C)

Item categories available: adult books, adult DVDs, bachelor(ette) party items, BDSM/bondage/fetish, brand name products, budget/bargain/sale items, condoms, costumes, edible treats, erotic music, gay sex toys, jewelry, lesbian sex toys, lingerie, lubes/lotions/candles, novelties/gifts/games, sex toys for couples, sex toys for men, sex toys for women, hottest sellers list, sex dolls, hi-tech adult toys, sex swings/machines/furniture, discount products

Website features: Brick and mortar stores, confidentiality/privacy policy, discreet billing/shipping, live customer service, e-mail list, online order tracking, regular promotions/deals/sales, search function, security/SSL, links/resources, site map, link to a YouTube.com video, featured/mentioned in various publications

Shipping Options: UPS Overnight or 2nd Day Air, USPS Priority Mail (2-3 day service)

Payment Options: Visa, Mastercard, Discover, American Express, check, money order