EdenFantasys.com
Current Grade: A-

Review Summary:
Eden Fantasys has a lot of great things going on. In addition to all of the basic “must-haves” like a comfortable atmosphere for all experience levels, discreet billing and shipping, overall privacy, good customer service and return policies, great product info, and a ton of products in almost every category imaginable, they also have some very unique products such as: audio erotica, erotic music, sex toy party ware, costumes and edible treats. In addition, they offer things like: product comparisons, product alerts, a delivery date calendar, an option to view the product at the actual size, the option to pay with PayPal, consistently good shipping deals, a member forum, and free erotica. A particular standout feature is the material safety rating and information, which provides the buyer with a rating, and information, about the safety of the material from which the product is made. Based on all these great features and products, customers are bound to come back for more!

Pros: Product information is second to none, $5.95 flat rate standard shipping, sex-positive, comfortable environment, unique products and features, tons of categories/products, robust product browsing options
Cons: Sometimes navigation is complex, no video on demand, no advanced search options, no “sort by” function available for search results

Criteria used to calculate grade (see more info on our grading system here.):
Quantity of products = 9
Variety of categories = 9
Product information = 10
Frequent new product releases = 9
Prices/value = 9
Website navigation/ease of use = 8
Useful features = 9
Delivery/shipping = 9
Customer Service/Tech Support = 9
Return Policies = 9
TOTAL = 90 (A-)

Item Categories Available: Adult books, adult DVDs, bachelorette party items, BDSM/bondage, brand name products, budget/bargain items, condoms, costumes, gay sex toys, jewelry, lesbian sex toys, lingerie, lubes/lotions/candles, novelties/gifts/games, sex toys for couples, sex toys for men, sex toys for women, audio erotica, erotic music, sex toy party ware, costumes, edible treats

Website Features: Articles, blog, confidentiality/privacy policy, discreet billing and shipping, “How to” guides and information, international shipping, live customer service, merchant pays for return shipping, newsletter/RSS feeds, online order tracking, regular promotions/deals/sales, reviews/ratings, search function, security/SSL, shipping rates available, wishlists, forum, free erotica, material safety rating and information, product alerts, product comparison, delivery date calculator, good shipping deals

Shipping Options: UPS, USPS Priority Mail

Payment Options: Visa, Mastercard, Discover, Amex, Paypal, check money order

www.babeland.com
Current Grade: B+



Review Summary:
Babeland is a top-notch online toy store in every respect. This “by women, for women” store has a great selection of products, within many categories to meet the needs and desires of just about every type of sex toy shopper out there. The tone of the website creates a very accessible environment for those new to the sex toy market, but is also savvy enough to satisfy the experienced sex toy buyer as well. Pricing is reasonable, there are many useful features to the website itself, live customer service is available, and privacy is a priority, including discreet shipping. Babeland gift cards are also available. It’s no surprise that they’ve been around since 1993 and have continued to build on their success in the ever-increasing and ever-competitive sex toy market.

Pros: Good selection of products, “by women-for women”, great info and resources, discreet/annoymous
Cons: No lingere or jewelry, Paypal payment not available, no “sort by” options in search function

Criteria used to calculate Grade (see more info on our grading system here.):
Quantity of Products = 9
Variety of Categories = 8
Product Information = 8
Frequent new product releases = 9
Prices/value = 9
Site Navigation/ease of use = 9
Useful features = 9
Delivery/Shipping options = 8
Customer Service/Tech Support = 9
Return Policies = 9
TOTAL = 88 (B+)

Item Categories Available:
Adult books, adult DVDs, adult video on demand, bachelorette party items, BDSM/bondage, brand name products, budget/bargain items, condoms, costumes, gay sex toys, jewelry, lesbian sex toys, lubes/lotions/candles, novelties/gifts/games, sex toys for couples, sex toys for men, sex toys for women, deluxe sex toys and audio erotica.

Website Features:
Articles, blog, brick and mortar stores, confidentiality/privacy policy, discreet shipping, “how to” guides, international shipping, live customer service, merchant pays for return shipping, newsletter/RSS feeds, passion parties, regular promotions/deals, reviews/ratings, search function, security/SSL, shipping rates available, information about events at the store locations.

Shipping Options (within the US):
UPS and USPS Priority Mail

Payment Options:
Visa, Mastercard, Amex, check, money order, Babeland Gift Card

http://www.somethingsexyplanet.com
Grade: C

Review Summary: With two retail locations, Something Sexy Planet has certainly earned it’s expertise in the world of adult sex toys. The personality of the store is evident on the pages of the website, however it is obvious that the focus of the company is it’s retail stores first, and then it’s website. The site is simple, generally easy to navigate, and the variety of products available is surprisingly vast, given the modest number of total products. It is not lacking any of the essential ingredients of a good online sex toy store, and it provides some nice features, such as a customer service 800# and online customer service (although the hours are not posted on the website.) Overall, Something Sexy Planet provides the basics (in product and website options), and does so in a user-friendly format.

Pros: Bestsellers, sale, and latest arrivals lists on the main page, e-mail discounts including instant savings on first order, customer service 800# and online live help

Cons: Modest number of products, no product reviews or ratings, pre-checked addition of batteries to cart (when purchasing an item requiring batteries), no video on demand/pay per view

Criteria used to calculate grade: (see more info on our grading system here.):
Quantity of products = 6
Variety of categories = 9
Product information = 7
Frequent new product releases = 8
Prices/value = 7
Website navigation/ease of use = 7
Useful features = 7
Delivery/shipping = 7
Customer Service/Tech support = 8
Return policies = 8
TOTAL = 74 (C)

Item categories available: adult books, adult DVDs, bachelor(ette) party items, BDSM/bondage/fetish, brand name products, budget/bargain/sale items, condoms, costumes, edible treats, erotic music, gay sex toys, jewelry, lesbian sex toys, lingerie, lubes/lotions/candles, novelties/gifts/games, sex toys for couples, sex toys for men, sex toys for women, hottest sellers list, sex dolls, hi-tech adult toys, sex swings/machines/furniture, discount products

Website features: Brick and mortar stores, confidentiality/privacy policy, discreet billing/shipping, live customer service, e-mail list, online order tracking, regular promotions/deals/sales, search function, security/SSL, links/resources, site map, link to a YouTube.com video, featured/mentioned in various publications

Shipping Options: UPS Overnight or 2nd Day Air, USPS Priority Mail (2-3 day service)

Payment Options: Visa, Mastercard, Discover, American Express, check, money order